To report a casino scam to Cyber Crime in India, call 1930 right away and file a complaint on the cybercrime portal within 24 hours of losing money.
You will not get into any legal trouble for reporting; you are the victim, not the criminal. Acting fast helps you get your money back because police can freeze the scammer’s bank account before they take out the money.
This guide shows you everything from making the first phone call to checking your complaint, collecting proof, and knowing what happens next.
How to Report a Casino Scam to Cyber Crime in India: Immediate Actions
The first 2–24 hours after losing money matter most. Reporting fast can stop scammers from taking out your money.
Step 1 – Call 1930 Cyber Crime Helpline Immediately
The moment you know you’ve been scammed, call 1930. This is India’s national cybercrime helpline. It works 24 hours every day. It runs under the Citizen Financial Cyber Fraud Reporting System and helps freeze scammer bank accounts quickly.
When you call:
- Tell them clearly what happened
- Give transaction details: how much money, what date, what time, and how you paid
- Write down the reference number they give you
The faster you call, the better chance you have of stopping the scammer from moving your money.
Step 2 – Inform Your Bank or Payment App
Contact your bank or payment app right away. Tell them this was a fraud, not your mistake. Ask them to:
- Mark it as a fraud transaction
- Start a dispute for the transaction
- Block your UPI ID or card if needed
- Stop any more money going to the scammer’s account
You can report this:
- At your bank branch
- By calling your bank’s help number
- On payment apps like GPay, PhonePe, Paytm, or any wallet you used
Banks take fraud reports seriously, especially when you report quickly.
How to Report A Casino Scam on Cyber Crime Portal? (Online Method)
The official cybercrime portal is run by the Government of India. You don’t have to pay anything to file a complaint.
Step-by-Step Process to File a Cyber Crime Complaint
Follow these steps:
Step 1. Visit Cyber Crime Portal.
Step 2. Click “Register a Complaint”.
Step 3. Select Complaint Category. Choose “Online Financial Fraud” from the list.
Step 4. Click on file a complaint
Step 5. Accept Terms and Conditions. Read and agree to the terms.
Step 6. Register using your mobile number and OTP. Type in your mobile number. You’ll get an OTP (one-time password) to prove it’s you.
Step 7. Fill your details
Step 8. Fill in What Happened.
Write:
- Date and time when you lost money
- How the casino scammed you (example: “I put in money but they stopped me from taking it out”)
Upload Proof. Add screenshots, chat messages, payment receipts, and any other proof you have. Check everything carefully, then click submit.
Get Acknowledgment Number. Save this number. You’ll need it to check your complaint later.
Information You Need for Cyber Crime Complaint
| Category | What You Need |
|---|---|
| Personal details | Name, mobile number, address, ID proof |
| Transaction details | Money lost, UTR number, date, how you paid |
| Casino details | Website/app name, link, screenshots |
| Evidence | Chats, blocked withdrawal screens, payment proof |
Filing takes 10–15 minutes. Don’t skip anything, giving correct details helps police freeze accounts and find your money faster.
Documents And Proof You Must Keep Ready
Proof is very important for your case. Without proof, it’s harder for police to investigate or get your money back. Keep these ready:
- Aadhaar / PAN / Voter ID (photo or soft copy)
- Bank statement screenshot showing the transaction
- UTR / Transaction ID from your payment app
- Chat screenshots with casino helpers or support
- Casino website link or app name
- Payment confirmation screen showing money sent
The more proof you have, the stronger your case.
How to Track Your Cyber Crime Complaint Status?
After you file your complaint, you can check where it is anytime. Here’s how:
Go to the cybercrime portal and click “Track Your Complaint”
Type in your acknowledgment number and verify with the OTP sent to your phone to see status updates.
Checking helps you stay calm. You’ll know if your complaint is being looked at, under investigation, or closed.
Alternative Ways to Report a Casino Scam
Using different ways to report makes your complaint more serious and puts pressure on scammers.
| Scam Source | Where to Report |
|---|---|
| Money lost | 1930 + CyberCrime portal |
| Fake casino app | CyberCrime portal |
| Scam SMS | Sanchar Saathi |
| The payment company misused | RBI Sachet |
| Repeat threats | Cyber Police Station |
If you want to make your case stronger:
Visit the Nearest Cyber Crime Police Station
- Take a printout of your online complaint
- Bring all proof (screenshots, payment receipts)
- Police may write an FIR (First Information Report) if the money is big or the scam is serious
Going in person often gets faster attention.
RBI Sachet Portal (If Payment Company Involved)
If the scam used a fake payment company or wallet, report it on the RBI Sachet Portal. This helps the Reserve Bank of India track money fraud networks and take action.
Sanchar Saathi (Chakshu) Portal
If you got scam links through SMS, WhatsApp, or Telegram, report them on Sanchar Saathi (Chakshu). This helps block scam numbers and websites, stopping others from getting scammed.
Common Online Casino Scams
Knowing how scams work helps you see danger signs early.
| Scam Type | How It Works | Warning Sign |
|---|---|---|
| Fake casino apps | App not on the Play Store | Can’t take out money |
| Agent-based casino | Sent through Telegram/WhatsApp links | Asks for more money to withdraw |
| Bonus trap | Too-good bonus offers (like 500% match) | Can’t withdraw the bonus |
| Wallet trick | Forces you to add money to “unlock” the account | Account blocked suddenly |
Common patterns:
- Casino websites or apps that look real but aren’t legal
- Can’t take out money after you put it in
- Account frozen right after you win
- Telegram or WhatsApp people promising “you’ll always win”
- Games that feel fake or fixed
If something seems too good to be true, it usually is.
Real Case: Karnataka Mule Account Scam (2025)
In January 2025, Bengaluru police arrested 12 people running a massive cyber fraud using fake bank accounts called “mule accounts.”
The gang targeted poor people at government hospitals, offering them ₹2,000 to ₹5,000 to open bank accounts, then took their debit cards and banking details.
Scammers sent WhatsApp and Telegram links to victims, made them install fake investment apps promising high returns, and when victims tried to withdraw money, they found it was all fraud.
Police froze accounts with ₹240 crore in fraudulent transactions and seized 242 debit cards, 58 phones, gold jewelry, and cash.
This shows how organized these scams are and why reporting fast matters. Your complaint helps police connect the dots and catch these criminals.
News Source: The Hindu
Can You Recover Money From a Casino Scam?
Be honest with yourself, getting money back is not sure, but it can happen. Your chances depend on how fast you report.
If you call 1930 and file a complaint within hours, police can freeze the scammer’s account before they take out the money. Many people get some money back, and some get all of it. The secret is being fast and having good proof.
Avoid Recovery Scammers
After reporting a scam, people may contact you saying they can “get your money back for a fee.” Don’t believe them. These are new scams targeting people who are already hurt.
Remember:
- No hacker can get your money back
- No private person works with the cyber police
- Never pay “recovery fees” or “processing charges”
- Only government channels (1930, cybercrime.gov.in) are real
Anyone asking for money to help you is a scammer. Block and report them right away.
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Conclusion: Call 1930 Or File Complaint On Official Cybercrime Portal
To report a casino scam, call 1930 right away and file a complaint on cybercrime.gov.in with all your proof.
The faster you act, the better chance you have of freezing the scammer’s account and getting your money back.
Use only official government websites and never trust anyone asking for “recovery fees.”
Your report also helps protect others from the same trap. Stay calm, follow the steps, and let the police handle the investigation.
FAQs
Cybercrime police can freeze scammer accounts and help get money back, but it’s not guaranteed. Success depends on how fast you report and how good your proof is.
You don’t always need an FIR. You can file a complaint online at cybercrime.gov.in. Police may write an FIR later if needed, especially for big amounts.
It’s possible if you report within 24 hours. Police can freeze the scammer’s bank account. Many people get some or all money back.
You can’t track scammers yourself. File a complaint on cybercrime.gov.in and let trained police find the scammer using transaction details and proof.
It’s different for everyone. Some cases finish in weeks, others take months. Quick reporting and complete proof make it faster.
Maybe, but not always. Reporting early helps a lot. The 1930 helpline can freeze accounts fast, which helps get money back.
Banks may give money back if you report the transaction as fraud right away. File a dispute and give proof. Not all cases get refunds, but many do.
Cyber crime police investigate online fraud, including casino scams. They work with banks and payment companies to find and freeze scammer accounts.
You need payment receipts, UTR numbers, screenshots of chats, casino website links, and payment proof screens. More proof is better.
